Shipping Policy

We know you want your supplies quickly, so order before 3pm (GMT) Monday thru Friday and we will dispatch your order the same day with Royal Mail. Most domestic shipping will be via Royal Mail 2nd Class Tracked and Signed so that you can be sure that your goods will be received within 2-3 days of your order at a flat rate price.  For overseas customers, most orders will be shipped via Royal Mail International Tracked and Signed and will arrive within 5-7 working days. Larger orders or oversized items may be despatched via courier and could be subject to additional shipping charges

Return & Exchange Policy

We are happy to accept items for refund or exchange if they are received by us in unused condition within 14 working days of received delivery. You will however be liable for any return postage due.

Please return any unwanted items in their unused condition along with your order details to:

Hat Couture Millinery Workshop

The Willows

Main Street



Buckinghamshire OX27 9BB

United Kingdom